It was at the dealership from July '08-March '09. Probably the only reason that it was a longer period this time, our rig was at a dealership, as we decided with the price of fuel and the problems with the resonator, we would sell it. Our first was done 6 weeks after purchase, the second one was 10 months later, the third one was 11 months later and the fourth one was this week (April 2009). My unit is a 2006 Navion with a 2005 Sprinter chassis and we are on the fourth resonator. We live in FL and it seems everytime we go on a trip it's another resonator. Here is the complete link inside NHTSA-ODI again: link title DO IT! Only if the these safety and reliability issues are reported will Dodge and Mercedez Benz become motivated to actually fix the problem. You need your VIN Number and the date(s) of incidents. Select Trucks and Buses and the Sprinter 3500 comes up. Go the NHTSA-ODI website and file a complaint on the vehicle. I would encourage all that have experienced this problem to do the same to make sure there is maximum visability on this problem. I have filed a complaint with the National Highway Safety Admininistration at link title. He said he would raise the issue again but was not very positive that Mercedez Benz would be responsive.Ģ. He has informed that they have had previous conversations with Dodge / MB on this very issue but that the manufacturer denies that there is any problem. I have filed a complaint with Winnebago's Director of Customer Relations. In response, I have taken the following preliminary steps:ġ. When I complained that this position was unreasonable, he just gave me the number for Chrysler in Detroit and basically told me to go away. When provided with a list of other Dodge dealers installing the Resonator Eliminator without having any problem with the warranty, he told me he did not have any control over what other dealers did but that they were all in violation of their dealer agreements with Dodge and wrong. As I told you on the phone I don’ t have the power to cancel your warranty that can only be done by the manufacture. I will be happy to help in any way that conforms to the warranty or with maintenance needs you may have. As much as I would like to assist you I will not be able to relay information to you in the future. I can only relay information I’ m given. I cannot answer for other dealers or Chrysler Corporation. Subject: RE: Sprinter 3500 Turbo Resonator Failures He then told me that he could no longer talk to me about the issue due to the potential for litigation. When I asked for this warranty cancellation policy in writing, the request was refused. He claims I must use the Dodge part no matter how many times it fails and if I use any other part, including specifically the Resonator Eliminator, they will considered that act an unauthorized repair and Dodge will VOID THE WARRANTY for the entire vehicle.
#Dodge mechanic install#
However, the Service Director at Cherokee Chrystler Dodge Jeep in Canton, GA has informed me that my Sprinter warranty is voided if I install the Resonator Eliminator from link title. Same exact symptoms and same exact corrective action: Replace the Resonator under warranty. That part failed last Saturday on the Interstate. The resonator was replaced with the manufacturer's part Rev AB. The first failure was shortly after I bought the vehicle last summer. My 2006 Dodge Sprinter 3500 / 2007 Winnebago View has suffered its 2nd turbo resonator failure with ~2,200 miles between the 1st and 2nd failures. Hoping that with the resonator eliminator installed we can then enjoy our Winnebago View which is a perfect size for us. I take special note of the fact that a Dodge Dealer requested Riordance to create a part that would permanently fix the problem. The problem seems well known and documented. Not very impressive reliability and I am amazed that the manufacturer and the dealer would let this $20 piece of plastic jeopardize the reputation of their brand. My 3500 has about 5,200 miles on it so this 2nd failure happened about 2,500 miles after the first one. I will be speaking to Service Manager on Monday to confirm the problem. I have ordered the Resonator Eliminator from and intend to just install that once I get the vehicle back. I am assuming the Turbo Resonator failed again as I had the exact same symptoms as before. The Dodge Sprinter dealer could not get to it on Saturday to fix like last time, however, so I left it. Aborted trip and limped back on my own power to dealer in Canton, GA that has Service Department working on Saturdays. Update: Had a 2nd event of sudden loss of power / no boost on the I20 just west of Atlanta on a weekend trip with my Sprinter 3500 (2006) Winnebago View (2007).
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